Privacy Policy

Updated: October 6, 2026

InfraTech d.o.o., Niš, Serbia (“InfraTech,” “we,” “our,” or “us”) operates the Civil Drafting website and provides civil drafting, Civil 3D modeling, plan production, visualization, and related technical services.

This Privacy Policy explains what information we collect through the Civil Drafting website, how we use it, and how we handle that information.

Table of Contents:

  1. Information We Collect

  2. How We Use Information

  3. Website Visitor Tracking

  4. Cookies and Similar Technologies

  5. How We Store and Share Information

  6. Data Retention

  7. Your Rights

  8. Data Security

  9. Children

  10. Third-Party Websites and Services

  11. Changes to This Privacy Policy

  12. Contact Us

1. Information We Collect

When you contact us through our website, we may collect:

  1. Name

  2. Work email address

  3. Company name

  4. Message and any other information you choose to provide

We may also collect certain technical and usage information when you visit our website, such as:

  1. IP address

  2. Browser and device information

  3. Pages visited

  4. Interactions with the website

  5. Approximate usage and activity information

2. How We Use Information

We may use the information we collect to:

  1. Respond to inquiries and requests

  2. Communicate with you about our services

  3. Understand project requirements

  4. Establish and maintain business relationships

  5. Improve our website, services, and user experience

  6. Understand website activity and potential business interest

  7. Maintain website security and functionality

3. Website Visitor Tracking

We may use third-party website visitor tracking technology, including Lemlist, to understand how visitors interact with our website and to support our business development activities.

Depending on the configuration of the service, Lemlist may use technical information such as an IP address and may, in certain circumstances, associate website activity with a company or identifiable business contact.

Non-essential tracking technologies will only be used after obtaining consent where consent is required by applicable law.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies for necessary website functionality and, where applicable, analytics or visitor tracking.

For more information about how we use cookies and similar technologies, please see our Cookie Policy.

5. How We Store and Share Information

Information submitted through our contact form may be stored in our internal CRM system and may also be sent by email to members of our team responsible for handling inquiries.

We may use third-party service providers, such as Lemlist and our CRM provider, to operate certain website, communication, tracking, or business-development functions.

We do not sell or share personal information for cross-context behavioral advertising.

6. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, maintain business relationships, operate our services, meet legal obligations, and protect our legitimate business interests.

7. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including rights to access, correct, delete, or restrict certain uses of your information, as well as rights to object to certain processing or withdraw consent where applicable.

To exercise applicable rights, you may contact us using the information below.

8. Data Security

We take reasonable measures to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmitting or storing information can be guaranteed to be completely secure.

9. Children

Our website and services are intended for business and professional users and are not directed toward children.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date.

12. Contact Us

Civil Drafting is a service operated by InfraTech d.o.o.