Frequently Asked Questions

Outsourcing gives you additional design and drafting capacity without the fixed cost of hiring and maintaining extra full-time staff. It can reduce expenses related to salaries, benefits, office space, hardware, software licenses, training, and recruitment. You can increase production capacity while keeping more of your internal resources focused on engineering decisions, project management, and client relationships.

Each client has a clear point of contact responsible for coordination, priorities, and communication with your team.

Our team is based in Serbia, Central European time. We organize our working day to provide several hours of overlap with U.S. business hours for meetings, questions, and coordination. Regular meeting times can be arranged around the needs of your team.

Yes. We can share relevant examples of completed land development, roadway, grading, drainage, utility, and Civil 3D work before you start. Where confidentiality allows, we can also show examples that are similar in scope to the type of projects you expect us to support.

Our team has supported civil engineering projects across numerous U.S. states and several international markets. Our U.S. experience includes land development and infrastructure work across different local standards, climates, and permitting environments. We approach every new jurisdiction by working from the client's engineering direction and applicable project standards rather than assuming requirements are the same everywhere.

Yes. Upon request, we can provide contact information for selected current or past clients who can share their experience working with our team. We coordinate this in advance to make sure the reference is comfortable being contacted.

We can sign an NDA and limit project access to the team members assigned to your work. Files can be exchanged through your preferred environment, including Google Drive, SharePoint, OneDrive, Dropbox, Autodesk Construction Cloud, or another approved system. We are also comfortable working directly inside a client's existing file-sharing environment when required.

Yes, we can sign NDAs and confidentiality agreements before project information is shared. Access to project files is limited to the people assigned to the work, and we can operate within your existing Teams, SharePoint, OneDrive, Autodesk Construction Cloud, or other approved project environment. Client information and project files are not shared outside the authorized team.

We prefer to work on an hourly basis because it gives both sides flexibility as project needs evolve. For clearly defined scopes, we can also work on a fixed-fee basis, and for ongoing partnerships we can arrange monthly dedicated capacity or team support. We agree on the pricing model before work begins.

For companies considering a long-term partnership, we can arrange a small trial assignment at no charge. The goal is to let you evaluate our drawing quality, communication, and ability to follow your standards before committing to a larger engagement. The trial scope and expected deliverable are agreed in advance.

For hourly work, we issue invoices at the beginning of the following month based on the hours worked during the previous month. For fixed-price projects, the invoice is issued once the project has been completed and accepted by the client. All invoices are due within 30 days.

No. We can support projects of any size, from small assignments to large, multi-phase developments.

For hourly engagements, revisions are simply part of the time spent on the project. For fixed-fee work, normal review comments within the agreed scope are included, while major design changes or additional scope are handled separately. We define this clearly before starting, so there is no ambiguity about what the fee covers.

Send us the project scope together with the available project files and any relevant standards or examples. You can share files using whatever platform your team already uses, such as Google Drive, SharePoint, OneDrive, Dropbox, Autodesk Construction Cloud, or a similar system. We review the material, send any initial questions, and then confirm the scope, workflow, and next steps.

Yes, we maintain several hours of overlap with U.S. working hours and regularly schedule calls during the Eastern Time business day. Recurring coordination meetings can be arranged around your team's schedule. We do not normally staff the entire 9 AM to 5 PM ET window, but we make sure there is practical overlap for communication and project coordination.

Basic onboarding can usually be completed within a few days once we have access to your standards, templates, sample projects, and file-sharing environment. The first project also serves as part of the onboarding process because it helps both teams align on communication, expectations, and review procedures. After that, future projects require much less setup.

We typically deliver native AutoCAD and Civil 3D .dwg files together with PDF plan sets and supporting project files. Depending on the scope, we can also provide templates, LandXML data, quantity files, model exports, and other required formats. We confirm the required deliverables and file versions before starting.

We use internal QA/QC checklists before work is sent to the client and follow your templates, standards, and standard project practices. Review comments and lessons from previous projects are incorporated into our checklists and carried forward into future work with the same client. The goal is not only to produce correct drawings, but to produce consistent deliverables that match the way your firm works.

Large projects are divided into clear scopes, milestones, and review stages rather than being treated as one large final delivery. We coordinate Civil 3D models, plan production, revisions, and internal QA/QC throughout the project. Key stages are shared with your engineering team when input or engineering decisions are needed.

We provide civil engineering design and drafting support, but we do not act as the U.S. Engineer of Record or provide a U.S. PE stamp. Your licensed engineers retain responsibility for final engineering decisions, review, approval, and sealing of the documents. We work under their direction and provide the production capacity needed to develop the design and plan set.

Yes. We commonly work behind the scenes as part of the client’s production team and can use your templates, title blocks, standards, and project environment. Your relationship with your end client remains yours, while our role is to support your engineering and production process.

Tell us what is not meeting your expectations and we will review it with the team responsible for the work. We address valid comments and make the required corrections as quickly as practical. More importantly, we identify why the issue occurred so it is not carried into future projects.

Yes. We regularly work from engineering redlines, PDF markups, review comments, and revised design direction. We address comments, update the drawings and Civil 3D models, and continue through the review cycle until the agreed deliverables are complete.

We first review the scope and our available capacity before committing to a rush schedule. When possible, we can reallocate team resources or add additional people to increase production capacity. We prefer to give a realistic delivery commitment rather than accept a deadline that we do not believe we can meet.

Our backlog changes continuously, so we do not publish a fixed number of weeks or projects. Before accepting an assignment, we confirm the realistic start date and the capacity we can dedicate to it. For long-term partners, recurring capacity can be planned or reserved so every project does not have to compete for availability.

Our intent is that project-specific drawings, models, and deliverables prepared for your project belong to the client once the contractual and payment obligations are satisfied. Pre-existing tools, templates, workflows, and reusable internal know-how remain separate from project-specific intellectual property.

Yes. We can review the existing DWG files, Civil 3D models, PDFs, markups, data shortcuts, and supporting project information and continue from the current stage. Before production starts, we identify missing references, broken model relationships, standards issues, or other items that could affect the handover.

Turnaround depends on the project scope, complexity, available information, and required review cycles. Before we start, we review the scope and agree on realistic milestones and delivery dates. For larger projects, we typically deliver progress in stages rather than waiting until the entire plan set is complete.